Skip to content Skip to navigation menu

We Care Because You Care

At the heart of Bound Tree Medical is a team of employees passionate about EMS and the communities they serve. It is a passion that we share with our customers as we help them come to the aid of others.

Customer Care

Our best-in-class customer care team is staffed by highly trained representatives with EMS product knowledge. Our team is here to serve you, so please contact us if you have questions regarding products or if you would like to place an order over the phone.

Monday - Friday, 8:00 a.m. - 8:00 p.m. EST

Call: 800.533.0523
Fax: 800.257.5713
Email: Customer Service


Ordering & Website Support

Please email or call 800.533.0523
Visit the Website Help Section for additional support

Free CEU Classroom Support

Please email or call 800.671.9411
Visit the Bound Tree University Help Desk for FAQs

Contact Us

Please complete the form below and a Bound Tree representative will contact you in a timely manner. If you have forgotten your username, please contact us at 800.533.0523. Fields marked with an asterisk (*) are required.