Equipment We Service

Equipment Service Options

Choose between a one-time preventative maintenance or a full-year service plan. Our certified biomedical technicians service your equipment in an ISO 13485 certified facility, providing a cost-effective way to stay OEM-compliant.

Features Preventative Maintenance Service Plan
Frequency One Time Recurring
Full-service preventative maintenance check mark check mark
Diagnostic check of device's CPU check mark check mark
Test power supply and all parameters (if applicable) check mark check mark
Test system’s internal clock check mark check mark
Operational check of all system functions per OEM specifications check mark check mark
Full biomed report with every service check mark check mark
Complimentary cleaning of each unit check mark check mark
Telephone support with biomedical tech check mark check mark
Free shipping on all service plans   check mark
Full coverage on all parts & labor for repairs not covered by warranty   check mark

Service Plans Include: (1) Preventative Maintenance service per unit and all labor and parts for any functional repairs. Service contracts offered in one-year or multi-year durations. Signed service agreement is required.

Need Service?

Download our Service Request Form and get started today!

Frequently Asked Questions

Pricing is dependent on term length and device type.

Additional fees may be required for extensive repairs or to bring your device up to manufacturer-recommended compliance.

Yes, we offer on-site service for certain types of equipment and situations at an additional cost.

Yes, all units are subject to free evaluation before service is performed.