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We Care Because You Care

At the heart of Bound Tree Medical is a team of employees passionate about EMS and the communities they serve. It is a passion that we share with our customers as we help them come to the aid of others.

Bound Tree Customer Care

Our best-in-class customer care team is staffed by highly trained representatives with EMS product knowledge. Our team is here to serve you, so please contact us if you have questions regarding products or if you would like to place an order over the phone.

Monday - Friday, 8:00 a.m. - 8:00 p.m. EST

Call: 800.533.0523
Fax: 800.257.5713
Email: Customer Service

Visit the Website Help Section for additional support


Bound Tree University

Our Bound Tree University Support Team is ready to help troubleshoot any issues regarding the Free CEU Classroom like login issues, CEU accredidation questions, and how to obtain your CEU certificate. Please call or email with any Bound Tree University questions.

Monday - Friday, 8:00 a.m. - 5:00 p.m. EST

Call: 800.671.9411
Email: University Customer Support

Visit the Bound Tree University Help Desk for FAQs

Contact Us

Please complete the form below and a Bound Tree representative will contact you in a timely manner. If you have forgotten your username, please contact us at 800.533.0523. Fields marked with an asterisk (*) are required.