Mercury Medical Joins Bound Tree
Effective August 3, 2026, Sarnova, Bound Tree’s parent company and a leader in health and safety products, services, and technology solutions, completed the acquisition of Mercury Medical.
Updated October 1, 2026
Ordering Transition Updates
Mercury Medical products are now available for purchase through Bound Tree. Start ordering the products and solutions you trust today.
Shared Mission and Commitment
This acquisition reflects our shared commitment to the customers and clinicians who rely on us every day.
Together, Mercury Medical’s innovation and manufacturing expertise, combined with Bound Tree’s trusted brands and partnerships, strengthen our ability to support you while staying true to our mission: making life easier for you so you can make lives better.
What This Means for You
During this transition, we remain focused on providing the service, support, and partnership you rely on.
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If you purchase Mercury Medical products through Bound Tree:
It’s business as usual. Your pricing, ordering process, account support, customer care, clinical education, and field support will continue as they do today.
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If you purchase Mercury Medical products directly from Mercury Medical or another distributor:
You can begin ordering through Bound Tree now. Inventory, pricing, and account information are already in place to support your transition. Log in to your Bound Tree Medical account to view your updated pricing or reach out to Bound Tree Customer Care at 800.533.0523 or customercare@boundtree.com to get your account setup.
Frequently Asked Questions
If you do not see your question answered here, your Bound Tree Account Manager or our Customer Care team is ready to help at 800.533.0523 or customercare@boundtree.com.
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Acquisition Background
1. What was announced?
Effective August 3, 2026, Sarnova has completed the acquisition of Mercury Medical. Mercury Medical joins the Sarnova family of companies, alongside Bound Tree Medical.
2. Did Bound Tree acquire Mercury Medical?
No. Mercury Medical was acquired by Sarnova, the parent company of Bound Tree Medical, Cardio Partners, Digitech, and Tri-anim Health Services.
3. Who is Sarnova?
Sarnova is a leader in health and safety products, services, and technology solutions. Sarnova's family of companies includes Bound Tree Medical, which serves the EMS market, Digitech specializing in EMS Billing Services, Tri-anim Health Services serving the acute care market, and Cardio Partners supporting the non-professional first responder community with solutions for sudden cardiac arrest.
4. Who is Mercury Medical?
Mercury Medical is a manufacturer and distributor of high-quality, innovative products serving healthcare providers across EMS and acute care. Mercury Medical was founded in 1963 and has more than six decades of clinical innovation behind it.
5. Why did Sarnova acquire Mercury Medical?
The acquisition aligns with Sarnova's vision to provide EMS and other healthcare customers with a portfolio of products and services designed specifically for their needs, supported by innovation, reliable supply, and expert service. Mercury Medical's more than 60 years of clinical innovation, product development, and manufacturing expertise further enhance the products, services, and solutions available through Bound Tree.
Bound Tree Customers Buying Mercury Medical Products from Bound Tree
6. What does this acquisition mean for me?
It is business as usual. You can continue purchasing Mercury Medical products from Bound Tree as you do today. No action is required.
7. Will my Bound Tree pricing on Mercury Medical products change?
Your current Bound Tree pricing on Mercury Medical products will not be impacted by this acquisition.
8. Will my contract, terms, or conditions with Bound Tree change?
No immediate changes are planned as a result of this acquisition. Existing Bound Tree agreements, terms, and conditions remain in effect under their current agreements.
9. Will my Bound Tree Account Manager change?
No. There are no planned changes to your Bound Tree account coverage as a result of this acquisition. Your Bound Tree Account Manager continues to be your dedicated point of contact.
10. Will my ordering process through Bound Tree change?
No. Continue ordering Mercury Medical products through Bound Tree using the same process you use today.
11. Will the Mercury Medical products I buy from Bound Tree continue to be available?
Yes. Mercury Medical products currently available through Bound Tree will continue to be available without interruption.
12. Will lead times, fulfillment, or emergency replenishment change for my Bound Tree orders?
No immediate changes are anticipated. Existing Bound Tree fulfillment processes and service levels remain in place while integration efforts continue.
13. Who should I contact if I have a question or service issue?
Continue contacting your Bound Tree Account Manager or Bound Tree Customer Care at 800.533.0523 or customercare@boundtree.com.
Bound Tree Customers Buying Mercury Medical Products Directly from Mercury Medical
14. What does this acquisition mean for me?
You can begin purchasing Mercury Medical products through Bound Tree now. Inventory, pricing, and account information are in place to support your transition.
15. Will my Mercury Medical pricing, contract, terms, or conditions change?
Mercury Medical pricing currently in effect will continue to be honored. For customers with existing agreements with Mercury Medical, Bound Tree will assume Mercury Medical’s rights and obligations under that agreement and the terms and conditions will remain in effect in accordance with the terms of the agreement. For customers who do not have an existing agreement with Mercury Medical, purchases will be honored in accordance with Bound Tree’s standard terms and conditions.
16. Will my Mercury Medical account contact or customer service contact change?
Yes. For orders placed through Bound Tree please contact your Bound Tree Account Manager or Bound Tree Customer Care at 800.533.0523 or customercare@boundtree.com.
17. Will my ordering, fulfillment, or invoice process change?
Fulfillment and invoicing will depend on where your order is placed. Orders placed directly through Mercury Medical through November 30, 2026, will continue to be fulfilled and invoiced by Mercury Medical. Orders placed through Bound Tree will be fulfilled and invoiced by Bound Tree.
18. Can I transition my Mercury Medical purchases to Bound Tree?
Yes. You can begin ordering Mercury Medical products through Bound Tree now. Inventory, pricing, and account information are in place to support your transition. Contact your Bound Tree Account Manager or Bound Tree Customer Care for assistance getting started.
19. Who should I contact if I have a service, supply, or fulfillment issue?
For orders placed directly through Mercury Medical, continue contacting your Mercury Medical representative or support channel. For orders placed through Bound Tree, contact your Bound Tree Account Manager or Bound Tree Customer Care at 800.533.0523 or customercare@boundtree.com.
Bound Tree Customers Buying Mercury Medical Products from Another Distributor
20. What does this acquisition mean for me?
You can begin purchasing Mercury Medical products through Bound Tree now. Inventory, pricing, and account information are in place to support your transition.
21. Do I need to change distributors now?
You can begin ordering Mercury Medical products through Bound Tree now, and we recommend starting the transition as soon as possible. At a future date, Mercury Medical products will no longer be available through your current distributor.
22. Will Bound Tree become my primary source for Mercury Medical products?
Yes. All EMS customer ordering Mercury Medical products should transition to Bound Tree. This change will help simplify purchasing and create opportunities to deliver greater value to your agency.
23. Can I transition my Mercury Medical purchases to Bound Tree?
Yes. Customers purchasing Mercury Medical products through another distributor can begin ordering through Bound Tree now. Our team is ready to support your transition.
24. Will product availability change through my current distributor?
Yes. Over time, Mercury Medical products will transition to being available exclusively through Bound Tree, and our team will be here to help make the change as easy as possible.
25. Who should I contact if I have a service, supply, or fulfillment issue?
For orders placed through another distributor, continue contacting that distributor. For orders placed through Bound Tree, contact your Bound Tree Account Manager or Bound Tree Customer Care at 800.533.0523 or customercare@boundtree.com.
26. How do I get started with Bound Tree?
Contact Bound Tree Customer Care at 800.533.0523 or customercare@boundtree.com. Inventory, pricing, and account information are in place to support your transition and ordering needs.
Ready to Order Through Bound Tree?
Customers purchasing directly from Mercury Medical or through another distributor can begin ordering Mercury Medical products through Bound Tree now. Contact your Bound Tree Account Manager or Bound Tree Customer Care at 800.533.0523 or customercare@boundtree.com for assistance.