Mercury Medical Joins Bound Tree

1. What was announced?

Effective August 3, 2026, Sarnova has completed the acquisition of Mercury Medical. Mercury Medical joins the Sarnova family of companies, alongside Bound Tree Medical.

2. Did Bound Tree acquire Mercury Medical?

No. Mercury Medical was acquired by Sarnova, the parent company of Bound Tree Medical, Cardio Partners, Digitech, and Tri-anim Health Services.

3. Who is Sarnova?

Sarnova is a leader in health and safety products, services, and technology solutions. Sarnova's family of companies includes Bound Tree Medical, which serves the EMS market, Digitech specializing in EMS Billing Services, Tri-anim Health Services serving the acute care market, and Cardio Partners supporting the non-professional first responder community with solutions for sudden cardiac arrest.

4. Who is Mercury Medical?

Mercury Medical is a manufacturer and distributor of high-quality, innovative products serving healthcare providers across EMS and acute care. Mercury Medical was founded in 1963 and has more than six decades of clinical innovation behind it.

5. Why did Sarnova acquire Mercury Medical?

The acquisition aligns with Sarnova's vision to strengthen a portfolio of owned products and other leading brands, creating more value for clinicians, customers, and partners. Mercury Medical's 60+ years of clinical innovation brings new product development and manufacturing capabilities to scale, complementing the broad portfolio and partnerships that Bound Tree already offers to EMS providers.

6. What does this acquisition mean for me?

It is business as usual. You can continue purchasing Mercury Medical products from Bound Tree as you do today. No action is required.

7. Will my Bound Tree pricing on Mercury Medical products change?

Your current Bound Tree pricing on Mercury Medical products will not be impacted by this acquisition.

8. Will my contract, terms, or conditions with Bound Tree change?

No immediate changes are planned as a result of this acquisition. Existing Bound Tree agreements, terms, and conditions remain in effect under their current agreements.

9. Will my Bound Tree Account Manager change?

No. There are no planned changes to your Bound Tree account coverage as a result of this acquisition. Your Bound Tree Account Manager continues to be your dedicated point of contact.

10. Will my ordering process through Bound Tree change?

No. Continue ordering Mercury Medical products through Bound Tree using the same process you use today.

11. Will the Mercury Medical products I buy from Bound Tree continue to be available?

Yes. Mercury Medical products currently available through Bound Tree will continue to be available without interruption.

12. Will lead times, fulfillment, or emergency replenishment change for my Bound Tree orders?

No immediate changes are anticipated. Existing Bound Tree fulfillment processes and service levels remain in place while integration efforts continue.

13. Who should I contact if I have a question or service issue?

Continue contacting your Bound Tree Account Manager or Bound Tree Customer Care at 800.533.0523 or customercare@boundtree.com.

14. What does this acquisition mean for me?

There are no immediate changes to how you purchase Mercury Medical products directly from Mercury Medical. Continue using your current Mercury Medical ordering process at this time.

15. Do I need to start ordering Mercury Medical products through Bound Tree now?

No. No immediate action is required. Continue working directly with Mercury Medical unless you receive future communication with updated direction.

16. Will my Mercury Medical pricing, contract, terms, or conditions change?

There are no immediate changes to existing Mercury Medical pricing agreements, contracts, terms, or conditions as a result of the acquisition.

17. Will my Mercury Medical account contact or customer service contact change?

No immediate changes are planned. Continue working with your existing Mercury Medical contacts and support channels.

18. Will my ordering, fulfillment, or invoice process change?

No immediate changes are planned. Continue using your existing Mercury Medical ordering, fulfillment, and invoicing processes unless you are notified otherwise.

19. Can I transition my Mercury Medical purchases to Bound Tree?

Yes, you’ll be able to transition to Bound Tree once the integration process is complete. We are working closely with Mercury Medical to ensure inventory, pricing and account information are transferred accurately. We will notify you and provide additional details when the transition is complete.

20. Who should I contact if I have a service, supply, or fulfillment issue?

For direct Mercury Medical orders, continue contacting your Mercury Medical representative or support channel first.

21. How will I learn about future changes?

If future integration plans affect direct Mercury Medical customers, Bound Tree will communicate those changes directly and in advance.

22. What does this acquisition mean for me?

There are no immediate changes to your current purchasing process. You may continue purchasing Mercury Medical products through your current distributor at this time.

23. Do I need to change distributors now?

No. You can continue working with your current distributor unless you receive future communication stating otherwise.

24. Will my contract or pricing change?

There are no immediate pricing changes being communicated by Bound Tree as a result of this acquisition.

25. Will Bound Tree become my primary source for Mercury Medical products?

Yes. Over time, the Mercury Medical products you know and trust will be available exclusively through Bound Tree Medical in the EMS market. This change will help our combined companies reduce the complexity and cost of bringing these products to market, creating opportunities to deliver greater value to your agency.

26. Can I transition my Mercury Medical purchases to Bound Tree?

Yes, you’ll be able to transition to Bound Tree once the integration process is complete. We are working closely with Mercury Medical to ensure inventory, pricing and account information are transferred accurately. We will notify you and provide additional details when the transition is complete.

27. Will product availability change through my current distributor?

No immediate availability changes are anticipated as a result of this acquisition. Over time, Mercury Medical products will be available exclusively through Bound Tree Medical in the EMS market.

28. Who should I contact if I have a service, supply, or fulfillment issue?

For orders placed through another distributor, continue contacting that distributor first.

29. How will I learn about future changes?

If future changes meaningfully affect how you purchase Mercury Medical products, Bound Tree will communicate proactively and provide direction before any action is required.

30. Will new products or capabilities become available as a result of this acquisition?

Over time, the combined Sarnova platform will deepen its ability to serve EMS providers and the patients in their care. Your Bound Tree Account Manager will share specific information as new products and capabilities become available.

31. Who do I contact with questions not answered here?

Please reach out to your Bound Tree Account Manager directly. You can also contact Bound Tree Customer Care at 800.533.0523 or customercare@boundtree.com.